Q: What is the refund policy? How do I request a refund?

A:  The refund policy appears at the beginning of the registration process. To be eligible for a program refund, a written request must be received a minimum of 6 days prior to the first game or first day of a class or camp. The refunded amount will be the program fee less a $10 administration fee. No refunds will be issued after that date. No-shows for one-time classes, workshops, activities, or trips will not receive a refund. Although every effort will be made to reschedule games/practices cancelled due to weather, field/gym closures, public health concerns, natural disasters or other events out of the control of CCS, games not able to be rescheduled prior to the end of the regular season are not eligible for a refund. Full refunds will be made for any program canceled in its entirety by CCS. Late fees are non-refundable. Please allow 2-4 weeks for refunds to be processed. Refunds will be made in the same format of the original payment; they cannot be applied to another program. To request a refund click here.

A: Due to the size of both programs, CCS cannot guarantee that practices or games will not overlap or conflict.  Please make a note in both registrations that your child is playing in both programs so that we can work to arrange the game and practice schedules accordingly, but again, there is no guarantee.

Q: I want to be as sponsor. How do I do it, and can I sponsor my child’s team?

A: Sponsors are what enables CCS to continue to offer all of our programs. Sponsorships are available to businesses, employers, families, churches or other organizations interested in positively participating in their community.  We offer sponsorships for teams and for programs.  For more information about sponsoring a TEAM, click here.  For more information about sponsoring a PROGRAM, click here. 

Q: My child is currently 3 years old, but wasn’t as of the date CCS is using. Can my child play even though they do not meet the minimum age requirement?

A: Unfortunately, we will not be able to permit children not meeting the minimum age requirement to play.  We look forward to serving them soon!

Q: May I place my child on an older or a younger team?

A: CCS allows participants to "move up" one "year", not necessarily a division.  For example, if your child is 7, moving up one year would make them 8, so they would still play in the 7/8 age division.  If they were 8 they could move up one year making them 9 and then they could play in the 9/10 age division.  To have your child play in an older division, you MUST register them in the correct program.  We do caution parents to carefully consider this option. Many parents will do this to “ease their schedules”, but often times the child will be intimidated by the older children, or just not have as much fun because the child doesn’t know many of the teammates and wishes they could play with their schoolmates of the same age.

Parents that want their child to play in a younger division must discuss this with a CCS representative prior to the registration deadline.  We do allow this option for participants with disabilities recognized by their school district.  We will require documentation from the school district regarding the disability and, on occasion, a personal interview with the child and parent. Placement in a younger division will be at the discretion of the CCS representative.

Q: When, and which person, will contact me with information regarding practice schedule, game schedule, coaches’ names, and other details?

A: Your coach will receive his/her roster at least two weeks before the Jamboree/Picture Day. The coach will be instructed to call and e-mail each family shown on his/her roster. They will introduce themselves and provide site and practice day/times, and his/her phone number and e-mail address.

You can also find your child’s coaching and practice information by logging into your family membership account as though you were going to register for a program, and select "View Team" near your child's registration.  (This option only becomes active when rosters are finalized and distributed to coaches approximately 2 weeks prior to the first game.)

Q: What kind of background check does Covington Community Sports require for their coaches?

A: Covington Community Sports utilizes a NATIONAL background check. All coaches and officials are required to complete this form, and are screened for various arrests/convictions.

Q: I requested a specific coach/child/site/practice day/time—why wasn’t my request granted?

A: We will do our best to accommodate requests. At times, we will not be able to grant a specific request due to a coach/practice day conflict, full teams, late registrations, etc.

Q: How do I volunteer to help?

A: Please contact us via e-mail at TheStaff@covingtonsports.org or via phone at 253-335-4069. We are always accepting volunteer coaches, high school students needing community service hours for their Senior/Culminating Project, and other volunteer opportunities.

Q: Why does my child need his/her own baseball helmet?

A: Sharing baseball helmets with teammates is not a good idea. In other leagues, there have been cases of head lice likely spread through this method. Having a helmet for each player allows the helmet to be kept at home, where the child can use it for home practice. They will be expected to bring their baseball glove and baseball helmet to practice and games. 

Q: I have a child that is disabled/ has special needs—what accommodations can/will be made?

A: Please contact us at 253-335-4069. We will make every attempt to allow every child a chance to play.